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Ordering & Payment
Ordering & Payment
Q: How do I place an order?
A: You can place an order by adding items to your cart and proceeding to checkout. Follow the on-screen instructions to complete your purchase.
Q: What payment methods do you accept?
A: We accept [list accepted payment methods, e.g., credit/debit cards, PayPal, UPI, etc.].
Shipping & Delivery
Shipping & Delivery
Q: Do you ship internationally?
A: Yes, we offer international shipping. Shipping fees and delivery times vary based on your location.
Q: How long will it take to receive my order?
A: Delivery times depend on your location and the shipping method selected. Typically, domestic orders take [X] days, while international orders take [Y] days.
Special Services
Special Services
Q: Do you offer customization or bespoke services?
A: Yes, we offer customization services for select products. Please contact us for more details.
Q: How can I stay updated with new collections and offers?
A: Subscribe to our newsletter and follow us on social media to stay updated with the latest collections and exclusive offers.
Customer Support
Customer Support
Q: How can I contact customer support?
A: You can reach us via email at shoolpanithelabel@gmail.com, on WhatsApp or call at +91 6353271288, or through our contact form on the website.
Q: What are your customer support hours?
A: Our customer support is available from 10 AM to 8 PM, Mon to Sat.