Shipping policy
At Shoolpani The Label, we strive to ensure that your custom-made orders are delivered promptly and securely. Below you will find detailed information about our delivery and shipping policies.
Order Processing
- Custom-Made Orders: Each item at Shoolpani The Label is custom-made to order. This means that production times can vary depending on the complexity of the design and the number of orders we are processing. Typically, production takes between 2-4 weeks.
- Order Confirmation: After placing your order, you will receive an email confirmation with your order details. Please review this email to ensure all information is correct. If you need to make any changes, contact us immediately at shoolpanithelabel@gmail.com.
Shipping
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Domestic Shipping (India):
- Standard Shipping: Orders within India are shipped via reputable courier services and typically take 5-7 business days to arrive after the order has been dispatched.
- Express Shipping: For faster delivery, we offer express shipping options at an additional cost. Express orders usually arrive within 2-3 business days after dispatch.
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International Shipping:
- We ship worldwide! International shipping times vary depending on the destination country. Generally, international orders take 7-14 business days to arrive after dispatch.
- Customs and Duties: Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Shipping Costs
- Domestic Shipping: Shipping costs within India are calculated at checkout based on the destination and weight of the package.
- International Shipping: International shipping costs are also calculated at checkout. Rates vary based on the destination country and package weight.
Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through the courier's website.
- If you experience any issues with tracking your order, please contact our customer care team at shoolpanithelabel@gmail.com or +91 63532 71288 for assistance.
Shipping Delays
- Holiday Seasons: Please note that shipping times may be longer during holiday seasons or due to unforeseen circumstances such as weather conditions or logistical delays.
Contact Us
If you have any questions or need further assistance with your order, please contact our customer care team:
Shoolpani The Label
Phone: +91 63532 71288
Email: admin@shoolpanithelabel.com
Address: Rupali Naher, Near Hindustan Tyres, Bhatar Road, Surat, Gujarat, India (395008)
We are dedicated to providing you with exceptional service and ensuring your satisfaction with every purchase.